Chapter 16 explains knowledge management:
the way we manage information, share that information, and use it to solve
organization problems. Organizations, such as schools, accumulate a great deal
information/data, which must be organized in a way that we can make sense of it
in order to use for making decisions. What knowledge would help solve the
problem you identified above and how would that knowledge need to be collected
and managed to help facilitate problem solving?
The on-site
stress management experts could gather tacit information through brief behavioral
assessments designed to find identify cues pointing towards stress. Assessments can be given at specific
increments throughout the school year with designated scores receiving
designated intervention plans. Due to
the sensitive nature of the information, the data would have to be collected
covertly and shared only as needed and with the teacher’s permission.
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